Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, have reports about previous complaints, discover trends and buying patterns, and develop marketing campaigns. Another important feature of the program is a capability to evaluate performance of employees to help them become more productive.
Eficium TeleFactura
Eficium TeleFactura is the definitive switch billing programme for Calls and Access Service Providers distributing telecoms services, such as telecoms operators, service distributors, call shop and tele-shop operators.
LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc
infoSmruthi - Contacts & Schedule Manager
Functional level management of all appointments for executives Inquiry Manager to maintain calls / appointment details Managing calls/appointments - lets you not to miss the business Reports on Daily Appointments for Executives and for the Call
Radix
Radix is a complete software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service/support, time tracking and billing, expense tracking, scheduling, and electronic communication.
Proactive Customer Support
An easy to use, multi user and web ready help desk program for generic customer support. An optional application for the Palm OS is included at no extra charge.