Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Eficium TeleFactura is the definitive switch billing programme for Calls and Access Service Providers distributing telecoms services, such as telecoms operators, service distributors, call shop and tele-shop operators.
EditExt (formerly EditorPro) is an advanced multi-tabbed editor for programmers & text editing, with spell check, syntax highlighting for 9 different programming languages. Dictionary Update Wizard automates adding more spelling dictionaries.
Proactive Customer Support
An easy to use, multi user and web ready help desk program for generic customer support. An optional application for the Palm OS is included at no extra charge.
LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc
LBE Desktop Helpdesk
Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.