Proactive Customer Support is a three in one help desk program. A multi user ready windows based application with extensive reporting and charting, a browser based application to let users submit support requests over the Internet or Intranet while support personnel can use the same browser interface to update the requests, and an optional applet for the Palm OS based PDA. No additional charges, use any or all three interfaces.
LBE Desktop Helpdesk
Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
Create and Print Invoices. Save Customers and Items for later recall Calculates taxes, discounts, add Shipping Handling, Additional Charges or credits. Completed Invoice becomes a receivable and can be reviewed until paid. Remittance Slip optional
Morz Image Converter
Morz Image Converter offers a powerful system of saving into 14 most popular and essential formats , as a solution to nearly all conversion tasks.
Platoo-Contact is fast and powerful contact management and CRM software, that lets you and your company manage all the business contacts and activities you need. Based on client-server architecture, that assures speed, power and reliability.
Simple Customer Support
This multi user capable program, with easy to implement security features is an easy way to record contacts with customers - such as calls about order status, RMA requests, information requests and more. One price no matter how many users.