Proactive Customer Support is a three in one help desk program. A multi user ready windows based application with extensive reporting and charting, a browser based application to let users submit support requests over the Internet or Intranet while support personnel can use the same browser interface to update the requests, and an optional applet for the Palm OS based PDA. No additional charges, use any or all three interfaces.
Platoo-Contact is fast and powerful contact management and CRM software, that lets you and your company manage all the business contacts and activities you need. Based on client-server architecture, that assures speed, power and reliability.
LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc
EditExt (formerly EditorPro) is an advanced multi-tabbed editor for programmers & text editing, with spell check, syntax highlighting for 9 different programming languages. Dictionary Update Wizard automates adding more spelling dictionaries.
Create and Print Invoices. Save Customers and Items for later recall Calculates taxes, discounts, add Shipping Handling, Additional Charges or credits. Completed Invoice becomes a receivable and can be reviewed until paid. Remittance Slip optional
Simple Customer Support
This multi user capable program, with easy to implement security features is an easy way to record contacts with customers - such as calls about order status, RMA requests, information requests and more. One price no matter how many users.