Proactive Customer Support is a three in one help desk program. A multi user ready windows based application with extensive reporting and charting, a browser based application to let users submit support requests over the Internet or Intranet while support personnel can use the same browser interface to update the requests, and an optional applet for the Palm OS based PDA. No additional charges, use any or all three interfaces.
Proactive Customer Support
An easy to use, multi user and web ready help desk program for generic customer support. An optional application for the Palm OS is included at no extra charge.
LBE Desktop Helpdesk
Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
EZ-Forms Silver PRO
As "EZ" as scan/import - point - click - insert/automate fields - go. Create Stand-alone electronic forms Pre-printed-form data-only overlay mode. Import PDFs (Acrobat), Bitmap Images Import/Export Data Encryption availabable Wizards make it EZ
Simple Customer Support
This multi user capable program, with easy to implement security features is an easy way to record contacts with customers - such as calls about order status, RMA requests, information requests and more. One price no matter how many users.
LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc