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LBE Desktop Helpdesk
Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
For Contractors and Tradesmen, Schedule Repairs and Construction Events Create upto 40 Work Vehicles. Create Customer records. Schedule Requests for Service, Vacations, etc, Recurring Events, Customer Meetings. Track Service Completions
Customer database (CRM). EasyCustomers makes your services much more efficient.
eFax Email Fax Plus
Send and receive faxes by email with eFax right from your PC! No fax machine,dedicated phone line or toner required.eFax is complete email to fax solution, world leader in digital faxing.Try it now free for 30 days and get 24*7 customer service.
123 Live Help (Linux)
The most powerful live help software but easy as 1-2-3. It improves sales and support for e-business by showing visitors that a live agent is just a click-away. It has website monitor and proactive invitation for operators. It even has video chat!
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.
Boldchat Operator Client .NET
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability.
Queuing Model Excel
Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
Omnistar Help Desk Software Solution
Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase.
VueChat Enterprise Server
VueChat is a Customer Service Solution for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
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