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SysAid
SysAid scans your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.

ieSupportManager
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant.

LBE Desktop Helpdesk
Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Omnistar Help Desk Software Solution
Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase.

LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc

VISCOM Screen2Video Screen Record Cap ActiveX
It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) , or wmv files.. User define playback frame ra

Abracadabra Instant Manual
A versatile, cost effective solution for the production of manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers or anyone who manages software.

Asset Navigator for IT
Network harware and software PC audit, IT asset management, help desk software that is adaptable solution to operations IT department needs.

VISCOM Screen2Video Pro record SWF FLV ActiveX
It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to swf, flv , avi (uncompressed)/(compressed using any available codec) (DIVX, XVID,WMV9), or wmv files..

Alchemy Network Inventory
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc.

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