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SysAid 2.0
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines.
SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's
inventory. SysAid also provides service management (help desk). End users use forms to submit service requests (error reports, calls for assistance, etc.), which SysAid managers receive and deal with. The system uses Email, SMS, and IM to provide the most efficient methodology possible.
ieSupportManager
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant.
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SysAid Screenshot
Ilient
Size: 37 MB
License: Freeware
OS: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Unix,Linux
Price: $0.00
Publisher: Ilient
Keywords: helpdesk, asset management, inventory, hardware, software, audit, network, support
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SysAid
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